Training & Development
Give your agency team the skills they need to succeed with our in-person training. Turning two decades of agency experience into practical, actionable, interactive learning.
Our Courses
Better Line Management
Client Development for Beginners
Better Line Management
Agencies are traditionally bad at giving line managers the skills they need to support and develop their teams. This session will change that.
Attendees will cover:
- Understanding individuals, personalities and traits
- Skills and development
- How to give feedback
- Objectives and goals setting
Better Client Services
Client Development for Beginners
Better Line Management
Robust client services are key to the success of accounts. But it's not just about meeting the brief. It's about creating a way of working that benefits the client but still works for your agency.
This course will cover:
- What clients really want
- Managing expectations
- Better briefing
- Better communications
- Adding value
Client Development for Beginners
Client Development for Beginners
Client Development for Beginners
A virtual session developed specifically for more junior colleagues in PR/comms agencies, this course is currently offered through the PRCA.
Attendees will learn:
- The different sources of agency new biz
- The power of mundane tasks
- The essential tasks for identifying opps
- Why professional relationships matter
Bespoke Training & Mentoring
Got a skills gap you need to fill?
Got a specific challenge? Let us develop a training session tailored to your agency requirements.
Give future leaders the dedicated time and space to address their challenges, develop their confidence and plan for their progress. All with an experienced mentor. Visit here to learn more
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What Attendees Say
A breath of fresh air...
Made me think outside the box...
Made me think outside the box...
"The creativity session with Claire and Paul was a breath of fresh air! It was great to explore new ways of thinking as a team, and take part in activities to unlock fresh ideas to strengthen our upcoming client campaigns. I highly recommend it to anyone in the industry."
Made me think outside the box...
Made me think outside the box...
Made me think outside the box...
"It was a good refresher of some of the principles I follow daily and having their importance explicitly stated was another reminder of the need to prioritise them. There were also a few of Claire's personal experiences which made me think outside the box in terms of how we can better support our clients."
Wealth and depth of experience...
Wealth and depth of experience...
Wealth and depth of experience...
"Her wealth and depth of experience was valuable to the conversation. Her point of views were relevant to my work, and my team."
Break the norm...
Wealth and depth of experience...
Wealth and depth of experience...
"The session helped us break the 'norm' and helped us think with a different perspective"